Refund Policy

We don't sell physical goods, so there's no separate returns process — refunds apply when a booking is cancelled within the eligible window for that property or activity. The full rules for what's refundable and when are set out in our Cancellation & Refund Policy.

Where a cancellation qualifies for a refund, the amount is calculated automatically based on the policy shown for that booking and displayed to you before you confirm the cancellation — no separate refund request is needed.

Refunds are issued to the original payment method used for the booking. Processing times depend on your bank or card issuer once a refund has been initiated on our side.

If a refund doesn't look right, contact us at frontdesk@bamblyb.holiday or via the Contact Us page before disputing a payment — we can usually resolve it faster directly.