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Terms and Conditions

The terms that apply when you book a property or activity with us.

1. Acceptance of these terms

By making a booking through Bambly B Booking System, you agree to these Terms and Conditions, our Privacy Policy, and any property- or activity-specific booking policies shown to you at checkout.

2. Bookings and payment

All prices are shown and charged in South African Rand (ZAR) and are confirmed at the time of booking. A booking is only confirmed once payment has been processed and you receive a confirmation. Availability, pricing and specifications shown on this site reflect our records at the time of viewing and may change until a booking is confirmed.

3. Images, pricing and specifications

Photos, descriptions and specifications for properties and activities are provided for guidance and may differ slightly from the exact unit or experience you receive (for example, room layout or activity equipment). We correct known inaccuracies promptly when reported.

4. Guest responsibilities

Guests must provide accurate booking details, arrive within the property or activity's stated check-in window, and follow the house rules and safety instructions provided for their property or activity — see booking policies. Guests are responsible for any damage caused during their stay or activity beyond reasonable wear and tear.

5. Cancellations and refunds

Cancellation terms vary by property and activity. See our Cancellation & Refund Policy for how this works, and check the specific policy shown for your booking before you pay.

6. Liability

We take reasonable care to keep our properties and activities safe, but participation in on-site activities carries inherent risk. Where an activity requires it, you may be asked to sign a separate indemnity or safety acknowledgment before taking part.

7. Governing law

These terms are governed by the laws of the Republic of South Africa. Any dispute arising from a booking will first be addressed directly with our team before any other action is taken.

8. Changes to these terms

We may update these terms from time to time to reflect changes to our services or the law. The version in effect at the time of your booking applies to that booking.

9. Contact

Questions about these terms can be sent to frontdesk@bamblyb.holiday.